Start from what your business cannot afford to lose.
Every DeeAROps solution begins with a business question, not a product. Find your situation below — then see exactly how we take it from risk to guarantee.
"Our critical services aren't properly protected yet."
Business challenge
Critical IT services are running without a verified backup or replication system — every day is an unquantified risk.
DeeAROps approach
The Build engagement: study your services, size and propose the solution, build and verify the jobs, train your team, document everything.
Technology
Best-of-breed backup and replication platforms, matched to your infrastructure — designed to the 3-2-1-1-0 rule.
Outcome
A protection system that is sized, configured, verified and documented — with tier-2 support behind it.
"We have backups — but can we actually recover?"
Business challenge
Recovery objectives are undefined or undocumented. Auditors ask for evidence; the honest answer is an assumption.
DeeAROps approach
Policy & Assessment: specify RPO and RTO per service, build recovery scenarios and per-service runbooks, define operator OLAs — or assess and improve the existing environment.
Technology
Grounded in your Business Impact Analysis and internationally recognized frameworks — ISO 22301, NIST CSF, ITIL.
Outcome
Recovery promises that are documented, auditable and testable — for the board, customers and regulators.
"We can't staff 24/7 operations for backup and DR."
Business challenge
Backup and replication estates need daily operation, monitoring and audit evidence — a specialist function most IT teams cannot staff around the clock.
DeeAROps approach
Managed Service: continuous operation and monitoring, evidence response, periodic evaluation, status reporting and tier-3 vendor escalation. You keep read-only oversight.
Technology
Operated on your platforms with enterprise monitoring toolsets — SolarWinds, PRTG, Zabbix, Grafana, Prometheus, SCOM.
Outcome
A 24/7 DR & backup function measured against contractual SLAs — reported monthly, with service credits behind P1 targets.
"We need DR & backup capability we don't have in-house."
Business challenge
Your customers expect data-protection depth in every bid — but a dedicated DR & backup bench is expensive to build and keep busy.
DeeAROps approach
We operate on your behalf — as technology partner, subcontractor or dedicated delivery department — under your standards, brand and account relationships.
Technology
100% vendor-agnostic across every major backup, replication, cloud and virtualization platform your customers run.
Outcome
You bid and deliver specialist capability without building it — invisible to the end customer, end to end.
RPO and RTO set per service — from the Business Impact Analysis.
Not every service needs a 15-minute recovery. Tiering protection to business impact is how protection stays affordable and credible.
Our best engagements share six traits.
Runs critical IT services the business cannot operate without.
Has experienced at least one major IT incident or near-miss.
Operates in a regulated environment with audit obligations.
Has a C-level sponsor who understands business risk.
Runs a hybrid or multi-cloud environment needing cross-platform expertise.
Lacks dedicated in-house DR expertise and needs a specialist partner.
Questions we hear before the first call.
What is the 3-2-1-1-0 backup rule?
Three copies of your data, on two different media, one off-site, one immutable or offline — and zero errors on verification. Every DeeAROps backup design is built to this rule, then proven with recovery validation rather than assumed.
How do you set RPO and RTO for our services?
From a Business Impact Analysis — severity, tolerable period of disruption, and acceptable data loss per service. Recovery tiers are set service by service, not applied uniformly, so protection stays matched to what the business actually cannot afford to lose.
Do you work with our existing backup, replication or cloud platform?
Yes. DeeAROps is 100% vendor-agnostic across on-premises, private cloud and every major public cloud, and across the leading backup, replication and virtualization platforms — matched to your infrastructure, not a reseller relationship.
Can DeeAROps run our backup and DR operations 24/7?
Yes, as a Managed Service engagement — continuous operation and monitoring, evidence response, periodic evaluation, status reporting and tier-3 vendor escalation, measured against contractual SLAs and reported monthly. You retain read-only oversight throughout.
Do you work directly with end customers, or only through partners?
Both. DeeAROps engages directly, and also operates on behalf of partners and system integrators as a technology partner, subcontractor, or dedicated delivery department — under their standards, brand and account relationships.
What happens if a recovery target is missed?
Every managed engagement is measured against severity-based response and resolution targets, reported monthly. Service credits apply to missed P1 (critical) targets, capped monthly, as set out in the engagement's SLA.
Recovery is a plan, not a hope.
Tell us your situation — we will map it to a scope, a tier and a measurable commitment.